Privacy policy
Privacy Policy
This Privacy Policy describes how lowhappens.lv (“Site” or “we”) collects, uses and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
If you have additional questions after reviewing this Privacy Policy or would like more information about our privacy practices or would like to file a complaint, please contact us by email at lowhappenscrew@gmail.com or by mail using the information below:
Jānis Karlsons, Robežu iela 11-37, Ulbroka, Stopiņu parish, Ropaži novads, LV-2130
Collection of Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information.” See the list below for more information about what personal information we collect and why.
Device Information
Purpose of Collection: To accurately load the website for you and to analyze website usage to optimize our website.
Source of Collection: Collected automatically when you access our website using cookies, log files, web beacons, tags, or pixels
Disclosure for Business Purposes: Shared with our processor Shopify.
Personal Information Collected: Web browser version, IP address, time zone, cookie information, websites or products you view, search terms, and how you interact with the website.
Order Information
Purpose of Collection: To provide you with products or services to fulfill our contract, process your payment information, arrange for delivery and provide you with invoices and/or order confirmations, communicate with you, review our orders to identify potential risk or fraud, and, if consistent with the preferences you have shared with us, provide you with information or advertising related to our products or services.
Source of Collection: Collected from your device.
Disclosure of Information for Business Purposes: Shared with our processor Shopify, Omniva, Maksekeskus AS.
Personal Information Collected: First name, last name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Sharing of Personal Information
We share your personal information with service providers to help us provide services and fulfill our contracts with you as described above. For example:
We use Shopify to host our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
We may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or otherwise protect our rights.
We use Omniva to enable deliveries. You can read more about how Omniva uses your personal information here: https://www.omniva.lv/personas_datu_apstrade_omniva_sia
Payment processing is provided by the payment platform makecommerce.lv, therefore our company transfers the personal data necessary for payment processing to the platform owner Maksekeskus AS.”
Retargeting
As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal information here: https://www.google.com/intl/lv/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising:
FACEBOOK — https://www.facebook.com/settings/?tab=ads
GOOGLE — https://www.google.com/settings/ads/anonymous
BING — https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
You can also opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal: https://optout.aboutads.info/.
Use of Personal Information
We use your personal information to provide you with our services, which includes: offering products for sale, processing payments, delivering and fulfilling your order, and informing you about new products, services, and offers.
Lawful Basis
In accordance with the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information based on the following lawful bases:
Your consent;
Performance of the contract between you and the Site;
Compliance with our legal obligations;
To protect your vital interests;
To perform a task carried out in the public interest;
Our legitimate interests which are not overridden by your fundamental rights and freedoms.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase it. For more information about your right to erasure, please see the “Your Rights” section below.
Automated Decision-Making
If you are an EEA resident, you have the right to object to processing based solely on automated decision-making (which includes profiling) where such decision-making produces legal effects or otherwise significantly affects you.
We do not engage in fully automated decision-making that produces legal or other significant effects on you using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that has no legal or other significant impact on you.
Services that involve elements of automated decision-making include:
A temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a limited number of hours.
A temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a few days.
Your rights
GDPR
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to request that your Personal Information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us using the contact details provided above.
Your Personal Information will initially be processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information about how data transfers comply with the GDPR, see Shopify's GDPR document: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
Cookies
A cookie is a small amount of information that is downloaded to your computer or device when you visit our website. We use several different types of cookies, including functional, performance, advertising, and social media or content cookies. Cookies enhance your browsing experience by allowing the website to remember your actions and preferences (such as your login and region selection). This means you don't have to re-enter this information every time you return to the website or browse from one page to another. Cookies also provide information about how people use the website, such as whether it's their first time or if they visit frequently.
We use these cookies to optimize your experience on our website and to provide services.
| Name | Function | Duration |
|---|---|---|
| _ab | Used in connection with access to admin. | 2y |
| _secure_session_id | Used to track a user's session through the multi-step checkout process and keep their order, payment and shipping details connected. | 24h |
| _shopify_country | For shops where pricing currency/country set from GeoIP, that cookie stores the country we've detected. This cookie helps avoid doing GeoIP lookups after the first request. | session |
| _shopify_m | Used for managing customer privacy settings. | 1y |
| _shopify_tm | Used for managing customer privacy settings. | 30min |
| _shopify_tw | Used for managing customer privacy settings. | 2w |
| _storefront_u | Used to facilitate updating customer account information. | 1min |
| _tracking_consent | Used to store a user's preferences if a merchant has set up privacy rules in the visitor's region. | 1y |
| _cmp_a | Used for managing customer privacy settings. | 1d |
| c | Used in connection with checkout. | 1y |
| cart | Used in connection with shopping cart. | 2w |
| cart_currency | Set after a checkout is completed to ensure that new carts are in the same currency as the last checkout. | 2w |
| cart_sig | A hash of the contents of a cart. This is used to verify the integrity of the cart and to ensure performance of some cart operations. | 2w |
| cart_ts | Used in connection with checkout. | 2w |
| cart_ver | Used in connection with shopping cart. | 2w |
| checkout | Used in connection with checkout. | 4w |
| checkout_token | Used in connection with checkout. | 1y |
| dynamic_checkout_shown_on_cart | Used in connection with checkout. | 30min |
| hide_shopify_pay_for_checkout | Used in connection with checkout. | session |
| keep_alive | Used in connection with buyer localization. | 2w |
| master_device_id | Used in connection with merchant login. | 2y |
| previous_step | Used in connection with checkout. | 1y |
| discount_code | Used in connection with checkout. | session |
| remember_me | Used in connection with checkout. | 1y |
| secure_customer_sig | Used to identify a user after they sign into a shop as a customer so they do not need to log in again. | 1y |
| shopify_pay | Used in connection with checkout. | 1y |
| shopify_pay_redirect | Used in connection with checkout. | 1 hour, 3w or 1y depending on value |
| shop_pay_accelerated | Used in connection with checkout. | 1y |
| source_name | Used in combination with mobile apps to provide custom checkout behavior, when viewing a store from within a compatible mobile app. | session |
| storefront_digest | Stores a digest of the storefront password, allowing merchants to preview their storefront while it's password protected. | 2y |
| tracked_start_checkout | Used in connection with checkout. | 1y |
| checkout_session_lookup | Used in connection with checkout. | 3w |
| checkout_prefill | Used in connection with checkout. | 5m |
| checkout_queue_token | Used in connection with checkout. | 1y |
| checkout_queue_checkout_token | Used in connection with checkout. | 1y |
| checkout_session_token | Used in connection with checkout. | 3w |
| checkout_session_token_<<token>> | Used in connection with checkout. | 3w |
| identity-state | Used in connection with customer authentication | 24h |
| identity-state-<<token>> | Used in connection with customer authentication | 24h |
| identity_customer_account_number | Used in connection with customer authentication | 12w |
| card_update_verification_id | Used in connection with checkout. | 20m |
| customer_account_new_login | Used in connection with customer authentication | 20m |
| customer_account_preview | Used in connection with customer authentication | 7d |
| customer_payment_method | Used in connection with checkout. | 1h |
| customer_shop_pay_agreement | Used in connection with checkout. | 20m |
| pay_update_intent_id | Used in connection with checkout. | 20m |
| localization | Used in connection with checkout. | 2w |
| profile_preview_token | Used in connection with checkout. | 5m |
| login_with_shop_finalize | Used in connection with customer authentication | 5m |
| preview_theme | Used in connection with the theme editor | session |
| shopify-editor-unconfirmed-settings | Used in connection with the theme editor | 16h |
Reporting and Analytics
| Name | Function | Duration |
|---|---|---|
| _landing_page | Track landing pages. | 2w |
| _orig_referrer | Track landing pages. | 2w |
| _s | Shopify analytics. | 30min |
| _shopify_d | Shopify analytics. | session |
| _shopify_fs | Shopify analytics. | 30min |
| _shopify_s | Shopify analytics. | 30min |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. | 30min |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. | 30min |
| _shopify_y | Shopify analytics. | 1y |
| _y | Shopify analytics. | 1y |
| _shopify_evids | Shopify analytics. | session |
| _shopify_ga | Shopify and Google Analytics. | session |
| customer_auth_provider | Shopify analytics. | session |
| customer_auth_session_created_at | Shopify analytics. | session |
The length of time a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing, and persistent cookies last until they expire or are deleted. Most cookies we use are persistent and last between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in a number of ways. Please note that removing or blocking cookies may negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether to accept cookies using your browser controls, often located in your browser’s Tools or Preferences menu. You can find more information about how to change your browser settings or block, manage or filter cookies in your browser’s help file or on websites such as: www.allaboutcookies.org.
In addition, please note that blocking cookies may completely prevent us from sharing information with third parties, such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions provided above in the “Behavioral Advertising” section.
Do Not Track
Please note that because there is no consistent understanding in the industry on how to respond to “Do Not Track” signals, we do not change our data collection and use practices upon detection of such a signal from your browser.
Changes
We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.
Complaints
As noted above, if you would like to make a complaint, please contact us by email or by mail using the information provided in the “Contact Us” section above.
If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with the relevant data protection authority. You can contact your local data protection authority or our supervisory authority here: https://www.dvi.gov.lv/lv/iesniegumu-paraugi
Last updated: 21.09.2025